As an organization administrator, you should automatically possess access to all Atlassian products, including Jira Product Discovery. However, some users encounter difficulties assigning themselves licenses, even when holding administrative roles. This article addresses a common issue and provides a straightforward solution.
The problem often arises when a user is inadvertently removed from the relevant product access group. This removal can result in a loss of access, despite the user’s administrative privileges. To resolve this, administrators should verify their membership within the designated product access group. Specifically for Jira Product Discovery, navigate to “Product access” in the left-hand menu. Within this section, identify the group to which you should be added and follow the instructions to re-integrate yourself.
Fortunately, the issue was quickly identified and resolved in this case. As Adam Rypel noted, the user’s access was lost due to removal from the product access group. By confirming membership within this group, the access was restored.
Source: https://community.atlassian.com/forums/Jira-questions/Unable-to-assign-license-to-myself-as-an-organisation-admin/qaq-p/2606499
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