Introduction
This article addresses a user experience issue observed within Company-managed software projects where the “Approvals” field persistently appears at the top of screens. This can be disruptive and confusing, particularly when the feature is not relevant to the project type. We will explore the potential causes and provide a solution for removing this field.
The Issue
Users have reported encountering the “Approvals” field on top of screens within Company-managed software projects, even when the feature is inactive and not utilized. This issue was initially noted several weeks ago and continues to appear across all new issues created. The field’s presence is considered unnecessary and detrimental to the project workflow.
Resolution
The “Approvals” field is typically managed through the Screen Scheme and Issue Type Screen Scheme within Jira. A Jira Administrator can access these settings to remove the field from the screens associated with the specific issue types used in the project. This configuration change will prevent the field from appearing on subsequent issue screens.
Conclusion
By adjusting the Screen Scheme and Issue Type Screen Scheme, Jira Administrators can effectively eliminate the persistent “Approvals” field from Company-managed software projects, improving the user experience and streamlining the workflow.
Source: https://community.atlassian.com/forums/Jira-questions/Company-managed-software-project-with-Approvals-field-on-top/qaq-p/2894371
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